Refund & Cancellation Policy
Effective Date: August 15, 2026
This policy applies to professional services provided by SOCIAL SOCIETY EVENT MARKETING LLC and should be read together with any applicable proposal, order, statement of work or service agreement.
Professional service fees
Refund eligibility for professional service fees is determined by the applicable written agreement and the amount of work already performed. Clients should contact us promptly with any concern before work continues.
Advertising, media and third-party costs
Campaigns may require authorized purchases from advertising platforms, media providers, software companies, production vendors or contractors. Once funds have been committed, consumed or paid to a third-party provider, those amounts may be non-refundable where the provider does not permit a refund.
Cancellations
Cancellation requests must be submitted in writing to denise.white@socialsocietyevent.us. Cancellation does not automatically eliminate amounts properly due for services already performed, earned fees, approved campaign expenditures or third-party commitments incurred before cancellation.
Billing questions
For billing questions, refunds or cancellation requests, contact us at denise.white@socialsocietyevent.us or +1 (863) 702-9873.
Contact
SOCIAL SOCIETY EVENT MARKETING LLC
7001 Miami Lakeway South, Miami Lakes, FL 33014